Player support
Need help with Clanker Arena or found a bug? We’re here to help.
Email support support@kadrigames.comWe aim to respond within 2–3 business days.
01
Email us with a clear description of what happened and what you expected to happen. Please include:
02
Restart the game and confirm you are signed in to the same App Store or Google Play account used for the purchase. If your gems still do not appear, email us and include a copy of your purchase receipt or order ID.
Progress is currently stored locally on your device. Reinstalling the game, clearing its data, or changing devices may remove your progress. Contact us with details of what happened and we’ll see how we can help.
Ads may occasionally be unavailable because of your location, internet connection, privacy settings, or current ad inventory. Check your connection, restart the game, and try again later.
Close and reopen the game, restart your device, check that your operating system is up to date, and make sure you have enough free storage. If the problem continues, send us your device and app version details.
Learn how we handle your information and review the terms that apply when using Clanker Arena.